01 · SPEED TO LEAD
Submit a lead
Fill out the form like a homeowner would. Within seconds, the AI texts you. Don’t reply, and a few minutes later it calls. Either way, it books the job.
Try it right now · from your phone
One AI agent for every call, text, chat, and lead. It answers in seconds and books straight into ServiceTitan, 24/7.
Example conversation
Anything
Every job your CSRs handle
Anytime
Never off the clock
Anywhere
Configure once. Same agent on every channel
All native to ServiceTitan. One platform, one login, one customer record. No third-party integrations to break. Endless configurations to fit exactly how your business runs.
Try it 3 ways
Everything below is live. Same AI agent your customers would reach, booking into a real ServiceTitan account.
01 · SPEED TO LEAD
Fill out the form like a homeowner would. Within seconds, the AI texts you. Don’t reply, and a few minutes later it calls. Either way, it books the job.
02 · INBOUND CALLS
Book a repair. Push back on the service fee. Switch to Spanish mid-call. Hear how it handles a real customer.
03 · WEBCHAT
The same agent, with the same settings, on your website. Book, reschedule, cancel, or just ask a question.
Real results
80–85%
Booking rate for “Lucy,” the AI agent at Northwinds Services Group, during a cold-snap week when roughly 7,000 calls hit their contact center.
“Statistically-wise, KPI-wise, [Lucy] is our very best CSR we could ever wish for.”
Nicole Little, Director of Residential Service, Northwinds Services Group
Read: ‘We Love Lucy’: Why Northwinds Services Group is Smitten with ServiceTitan’s AI Virtual Agent →
3x
More digital marketing leads converted at True Pros Heating and Air (9.2% → 28.5%) after AI outbound agents started texting every new lead.
“AI is not replacing anybody. It’s just helping us grow and adding more trucks.”
Katy Higgins, Owner, True Pros Heating and Air
Read: How AI Outbound Agents Skyrocketed Response and Conversion Rates for Marketing Leads →
Built for the field
Your techs stay on the tools. Your CSRs stay on the calls that need them. The AI keeps the board full.
Why contractors switch
Not a voicemail box. Not a phone tree. An agent that holds a real conversation, works off your live schedule, and books the job.
Will it catch every customer?
Will it book them right?
Will it fit my business?
Your AI receptionist journey
Most shops start with overflow, add after-hours as trust builds, then move AI to the front of the line. That last step is where the biggest results are.
Step 1 · Start here
When every CSR is on a call, the AI picks up, and your team is right there to take any hand-off. Set a short hold time so callers never give up and dial your competitor. Low risk, instant wins.
Step 2 · Build confidence
Once you trust it, let it run nights, weekends, and holidays on its own. Every call gets answered and booked instead of going to voicemail.
Step 3 · Maximum results
The AI answers every call first, books what it can, and routes the rest to the right person on your team. Your CSRs focus on the calls that need a human.
Every call answered. Zero abandoned calls.
Come see the rest
Stop by the ServiceTitan AI booth for a live demo, or catch one of our sessions.
AI & Virtual Agent sessions
AI and Virtual Agent sessions at Pantheon, October 5–7 in Orlando. All times Eastern.
Wed, Oct 7 · 10:30–11:00 AM
Max Stage, Dolphin, L1
Tue, Oct 6 · 10:00–10:45 AM
Southern 2, Dolphin, L5
Mon, Oct 5 · 4:45–5:15 PM
Solutions Stage, Dolphin, L1
Speed to lead, live
This is exactly what your customers experience when they request service online.
Good questions
Judge for yourself. Call Patrick at (626) 596-2160 or Jessica at (213) 204-5926. You pick the voice your customers hear.
It only books the job types you turn on, into slots your capacity allows. It asks follow-up questions to pick the right job type, and hands anything unclear to your team.
They get an answer right away instead of hold music. Anyone who asks for a person gets transferred to your team.
You can be live in as little as 1 day. Sign up online with no login needed. It uses the job types, capacity, and zones already in your ServiceTitan account, and our team helps you tune it.
Pick a day first.
Tip: tap your phone’s autofill to fill these in fast.
All fields are required. By submitting, you agree to receive texts and a call from the ServiceTitan AI demo agent about this request. Msg & data rates may apply.
Look for a text from Titan Services. Reply to book the job, or ignore it and it will call you in a few minutes.
Ready when you are
Sign up online in a few minutes. No login needed to get started.